Contact & Support

We're Here to Support Your Academic Journey

Reach out to our team for conference inquiries, publication support, academic partnerships, technical assistance, or participation guidance.

How Can We Help You?

Our team is available to assist researchers, institutions, conference participants, reviewers, sponsors, and academic partners through every stage of the conference and publication process.

Whether you need technical assistance, submission guidance, verification support, publication information, or institutional collaboration, we are ready to help.

Contact Channels

General Support

Questions about the platform, account access, navigation, or general assistance.

support@emeraldscholarscongress.org

Hours: Mon–Fri, 09:00–18:00 UTC

Response: Within 1–2 business days

Conference & Submission Support

Help with event registration, submissions, deadlines, and conference participation.

conferences@emeraldscholarscongress.org

Hours: Mon–Fri, 09:00–18:00 UTC

Response: Within 1–2 business days

Publication & Proceedings

Questions related to publication workflows, proceedings, indexing, or templates.

publications@emeraldscholarscongress.org

Hours: Mon–Fri, 10:00–17:00 UTC

Response: Within 2–3 business days

Verification & Academic Integrity

Document verification, integrity review, and academic compliance assistance.

integrity@emeraldscholarscongress.org

Hours: Mon–Fri, 09:00–17:00 UTC

Response: Within 2 business days

Institutional Partnerships

Collaboration opportunities for universities, organizations, and institutions.

partnerships@emeraldscholarscongress.org

Hours: By appointment

Response: Within 3–5 business days

Technical Support

Platform issues, login problems, upload errors, or technical troubleshooting.

tech@emeraldscholarscongress.org

Hours: Mon–Sun, 08:00–20:00 UTC

Response: Within 24 hours

Send Us a Message

Complete the form below and our team will route your inquiry to the appropriate department.

Before you write

For account access, use the applicant portal sign-in page. For certificate verification, visit the public verification page with your issued certificate code.

Response times

General inquiries: 1–2 business days

Technical issues: within 24 hours

Partnerships: 3–5 business days

Find the Right Department

Academic and conference-related matters

Our Office & Communication Center

Our operational and support teams coordinate conference activities, publication workflows, and participant support through our centralized communication infrastructure.

Office
Emerald Scholars Congress — Global Operations
Address
International Academic Events & Verification Services
Location
Berlin, Germany, 10178
Office hours
Monday–Friday, 09:00–18:00 UTC

Quick Help

Create an applicant account in the user portal, select your target conference, and complete the submission wizard with required documents.

Academic & Institutional Collaboration

We welcome collaboration opportunities with universities, academic institutions, research centers, publishers, conference organizers, scientific communities, and educational organizations.

Contact Partnerships Team

Priority & Time-Sensitive Requests

For urgent conference deadlines, submission issues, verification concerns, or publication-related emergencies, please clearly indicate the urgency level in your inquiry subject line. Our support team prioritizes time-sensitive academic and publication workflows whenever possible.

Ready to Participate in Our Upcoming Conferences?

Explore academic events, submit your research, and become part of our growing international academic community.